The safety of our staff, members, and guests is our #1 priority. As we learn more, we’ll be fine-tuning our practices. You can always check back here to find the latest.
Below you will find what we expect from both our staff as well as from our customers while visiting our facility.
Updated 8/19/21 based on confirmed RVA regulations. Protocols are subject to changes from local and state health guidelines.
We ask that all who enter our facilities comply with these guidelines.
Please be aware that climbing is an inherently dangerous sport. Climbing or bouldering on any manufactured climbing wall can result in falls, and falling from any height can result in serious injury or even death. If you have any questions or concerns about climbing in this facility or these risks, please ask us. Safety is our highest priorities, but it is ultimately your personal responsibility.
These are our climbing area rules. Follow ‘em, or face the music:
We consider our belay checking a vital aspect of each facility’s overall safety. Never assume that you will automatically pass. Each customer must pass ALL parts of the belay check without practice, instruction, or error. Customers who do not demonstrate proficiency in all parts of the belay check will not be allowed to belay that day, but can still enjoy bouldering, climbing on the Auto Belays, or with climbers who are belay certified. A belay check may only happen one time a day, per customer.
Climbers who cannot pass the top-rope belay check are encouraged to consider taking our Intro to Rope Climbing Class.
* Approved belay devices include modern plate and tube-style devices (ATC, Reverso, Pyramid, Spring Plate, etc.) and assisted braking devices (GriGri, Cinch, Eddy, Smart, etc.).
These aren’t the rules, but we strongly suggest you follow the guidelines to stay safe: